Sears service centers offer to repair all Sears brand appliances as well as other brands that are sold in Sears stores. For customers with a warranty or protection agreement, service is free. The Sears Blue Crew technicians are available for service and maintenance calls to a customer’s location.
The store’s website, under the Customer Service tab, provides search options to find the closest Sears repair center. If a service center is not available in a customer’s area, a toll-free number is provided to help with locating professional assistance. The Sears PartsDirect website gives customers access to step-by-step instructions for troubleshooting, error code identification, parts selection and repair procedures.